1. Tell us the basics
Share the type of incident, approximate date, payment method and a short summary. An initial consultation is free.
What may help an initial review
Keep payment records, usernames, profile links and conversations with dates. If it feels safe, stop sending additional money while you seek independent advice from your bank or payment provider.
We can discuss whether a further review of your records may be suitable. We will not promise to identify the person or recover the funds.
What to keep before you contact us
Save payment confirmations, transaction IDs, website addresses, account names and dated conversations. Keep original files where possible.
Never send a wallet seed phrase, private key, password or one-time code. Do not pay anyone who says a transfer must be made to “unlock” recovered funds.
What happens next
2. Review what is available
We discuss the records you have and explain whether a more detailed review may be useful.
3. Decide at your own pace
If a detailed review may help, we explain what it covers, what you would receive and whether there is a charge. You decide whether to continue.
An honest limit
A review cannot guarantee that money can be recovered, that an account can be frozen or that another party will cooperate. Possible next steps depend on the facts, available records and the relevant payment provider or authorities.
AnchorAid provides case assessment, investigation and evidence support. It is not a law firm and does not provide legal advice or court representation.
Start with what you know.
Send a short summary and the payment method. The first consultation is free. No recovery outcome is guaranteed, and you should never send passwords or wallet keys.